1. Introduction

Global Futuretech Private Limited (“Company”, “we”, “us”, “our”), operating under the brand name “Power9”, is a manufacturer of Electric Vehicle Supply Equipment (EVSE), including AC and DC electric vehicle chargers, with its registered office in the Union Territory of Dadra and Nagar Haveli and Daman and Diu, India.

This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you visit our website [www.power9.in] (the “Website”), interact with us through the Website, or otherwise engage with our products and services.

This Privacy Policy is published in compliance with:

   • The Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules made thereunder;

  • The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and

  • The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, to the extent applicable.

By accessing or using the Website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website.

2. Definitions

  • “Personal Data” means any data about an individual who is identifiable by or in relation to such data, as defined under the DPDP Act.

  • “Data Principal” means the individual to whom the personal data relates (i.e., you).

  • “Data Fiduciary” means the entity that determines the purpose and means of processing personal data (i.e., Global Futuretech Private Limited).

  • “Processing” means any operation performed on personal data, including collection, recording, storage, use, sharing, disclosure, or erasure.

3. Personal Data We Collect

3.1 Information You Provide Directly

We may collect the following personal data when you voluntarily provide it to us:

    • Contact and enquiry details: Name, email address, phone/mobile number, company or organization name, designation, city/state, and the contents of your message when you fill out enquiry forms, request a quotation, request a product datasheet, or contact us regarding our EV chargers or dealership/partnership opportunities.

    • Business and transaction details: Billing address, shipping address, GSTIN, and order-related information if you purchase products or services from us.

    • Career applications: Name, contact details, resume/CV, qualifications, and employment history if you apply for a position with us.

    • Newsletter and marketing: Email address and communication preferences if you subscribe to updates from us.

3.2 Information Collected Automatically

When you visit the Website, we may automatically collect:

    • IP address, browser type and version, device type, and operating system;

    • Pages visited, time and date of visit, time spent on pages, and referral source;

    • Cookies and similar tracking technologies (see Section 8 below).

3.3 Information from Third Parties

We may receive personal data about you from business partners, channel partners, distributors, or publicly available sources, where lawfully permitted.

We do not knowingly collect sensitive personal data (such as financial information, health information, or biometric data) through the Website unless specifically required and with your explicit consent.

4. Purposes of Processing

We process your personal data for the following purposes:

1. To respond to your enquiries, quotation requests, and service requests

2. To provide, deliver, install, and support our EV charging products and related services;

3. To process orders, payments, invoicing, and warranty claims;

4. To evaluate and onboard dealers, distributors, channel partners, and site hosts;

5. To send you product updates, newsletters, and marketing communications (where you have consented, with the option to opt out at any time)

6. To improve our Website, products, and services, including through analytics

7. To comply with applicable laws, regulations, government requests, and legal processes

8. To detect, prevent, and address fraud, security incidents, or technical issues

9. To process employment applications and

10. To enforce our terms and conditions and protect our legal rights.

We will process your personal data only for the purposes for which it was collected, based on your consent or for certain legitimate uses as permitted under the DPDP Act.

5. Consent

Where processing is based on consent, your consent shall be free, specific, informed, unconditional, and unambiguous, given through a clear affirmative action. You have the right to withdraw your consent at any time by writing to us at the contact details provided in Section 14. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. Upon withdrawal, we will cease processing your personal data within a reasonable time, unless such processing is required or permitted under applicable law.

6. Disclosure and Sharing of Personal Data

We do not sell or rent your personal data. We may share your personal data with:

    • Group entities and affiliates of Global Futuretech Private Limited, for the purposes described in this Policy

    • Service providers and data processors who assist us with website hosting, cloud services, analytics, payment processing, logistics, installation, customer support, and marketing — under contractual obligations to protect your data

    • Channel partners, dealers, and installers, where necessary to fulfil your enquiry, order, or service request

    • Government authorities, regulators, or courts, where required under applicable law or legal process and

    • Successors in interest, in connection with any merger, acquisition, restructuring, or sale of assets, subject to confidentiality obligations.

7. Cross-Border Transfer of Data

Your personal data is primarily stored and processed in India. If we transfer personal data outside India (for example, to cloud service providers), such transfer will be carried out in compliance with the DPDP Act and any restrictions notified by the Central Government of India, and with appropriate safeguards to protect your data.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enable core website functionality;

  • Remember your preferences;

   • Analyze website traffic and usage patterns; and

   • Improve your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Website.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable laws (including tax, accounting, and corporate law requirements). When personal data is no longer required, we will erase it or anonymize it in a secure manner, unless retention is required by law.

10. Data Security

We implement reasonable security practices and procedures as required under the SPDI Rules and the DPDP Act, including administrative, technical, and physical safeguards such as access controls, encryption where appropriate, secure servers, and periodic reviews, designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a personal data breach affecting you, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act.

11. Your Rights as a Data Principal

Under the DPDP Act, you have the following rights with respect to your personal data:

    1. Right to access information: You may request a summary of the personal data we process about you and the processing activities undertaken.

    2. Right to correction and erasure: You may request correction of inaccurate or incomplete data, updating of your data, and erasure of personal data that is no longer necessary.

    3. Right to grievance redressal: You have the right to a readily available means of grievance redressal (see Section 13).

    4. Right to nominate: You may nominate another individual to exercise your rights in the event of your death or incapacity.

    5. Right to withdraw consent: As described in Section 5.

To exercise any of these rights, please contact us using the details in Section 14. We will respond to your request within the timelines prescribed under applicable law. We may need to verify your identity before acting on your request.

12. Children’s Data

Our Website and products are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal data from children (individuals below 18 years of age). If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete such data promptly.

13. Grievance Officer

In accordance with the Information Technology Act, 2000, the rules made thereunder, and the DPDP Act, the name and contact details of the Grievance Officer are provided below:

Global Futuretech Private Limited

Address: 871/2 Survey#242/3 Demni Road, Village Dadra 396193, UT of Dadra and Nagar Haveli and Daman and Diu, India

Email: [gro@power9.in]

The Grievance Officer shall acknowledge and resolve grievances within the timelines prescribed under applicable law. If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India in accordance with the DPDP Act.

14. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

Global Futuretech Private Limited (Brand: Power9)

Address: 871/2 Survey# 242/3 Demni Road, Village Dadra 396193, UT of Dadra and Nagar Haveli and Daman and Diu, India

Email: info@power9.in

15. Third-Party Links

The Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

17. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts having jurisdiction over the registered office of the Company shall have exclusive jurisdiction over any disputes arising out of or in relation to this Privacy Policy.

21. Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force. The Company’s failure to enforce any right or provision shall not constitute a waiver of that right or provision.